The aim of the ApPello Collection System is to provide a toolset fully covering all the processes related to collection at any financial institution. The Solution is able to handle all the related tasks, data sources and can adapt to the changing market expectations easily, cost effectively and without the need of involvement of external resources.

The solution can manage the whole life cycle of collection, starting from the early warnings / monitoring and credit blacklist connection, through the phone/SMS/e-mail based contacts, and provision management, until the sale of assets and the measurement of efficiency.

The main functionality and characteristics of the Solution:

• Segmentation-based process definition
• Early, soft, hard and legal collection
• Collection scorecard, process measurement
• Modifiable collection process
• Workflow integration
• Notifications and automatic generation of documents